Ordering Info

How to Get a Quote:

We do NOT sell furniture. Our sponsors sell furniture and our task is to present THEIR furniture. However, we do offer some guidelines below to help you get a quote from the appropriate distributor.

1. If you're interested in getting a quote on a specific item presented on this site, simply select the "Request a Quote" link available on each item page.
2. If you have a generic request (ie., Do you sell solid wood furniture?), then we suggest you should "Get a Rapid Quote" via our animated Rapid Quote link image located in the upper left-hand corner of the "Home" page.

Policy on Returns

Each distributor may have differing return policies that usually reflect the policies of the manufacturer.

Note: North Carolina sales tax will be collected on all merchandise picked up at the warehouse.

Ordering and Delivery

Most orders are promptly fulfilled and delivered within 6 - 12 weeks. However, orders are accepted subject to the manufacturer's ability to produce and the transportation company to deliver. Availability of the merchandise and the shipping costs are usually estimated costs. Please note this concern with your vendor as shipping charges are subject to change depending on the carrier's rates. We recommend a reliable delivery service with competitive rates, excellent coverage and in-home delivery (excluding cribs, assembly and wall-hangings). Although, you may select any carrier of your choice, we do not recommend pre-pack delivery via common carrier unless you are willing to assume the risk and cost of concealed damage and minor problems. All cartons and packing must be retained for proper inspection. NC Furniture Stores will assist you with identifying the appropriate distributor for your claim, but we cannot be responsible for filing or collecting claims.

If your have any questions or comments on the above furniture ordering/delivery tips, please contact our Customer Service department at 1-828-324-5550